Reference

Open pragmatic88 Privacy Policy Clearly

Our Privacy Policy shows how pragmatic88 handles the details connected with your account, wallet status and device access.

Account dataWallet recordsCookie choicesPhone checks
pragmatic88 Open pragmatic88 Privacy Policy Clearly
CONTACT ROUTES

Check Privacy Help Through Your Account

A clear contact route matters when your personal details or payment record needs attention. We keep privacy questions close to the account and cashier paths, so you can identify the relevant account without sending sensitive wallet credentials through an open channel. Use the contact route shown after sign-in, or include the account detail our support team requests when asking about a correction, deletion or data copy.

Team online

Account contact

Open the account support path after sign-in and describe the privacy question. We use the account identifier you provide to locate the correct record without asking for your DANA, OVO, GoPay or QRIS PIN.

Payment record help

If a wallet status or bank transfer reference is part of your request, share the receipt reference and date only. We can check the matching record while keeping your wallet password and authentication code private.

Correction requests

Tell us which account field is inaccurate and what should change. We may ask for a phone verification step before editing personal details, helping us avoid changes made by someone else.

DATA PRACTICE

Protect Your Account Data on Mobile

Your privacy settings should remain understandable whether you open the lobby on a phone or desktop.

Account details

We may hold your phone number, account identifier and verification status to provide sign-in and account assistance. Before a sensitive change, we may compare the request with the account details already held.

Device activity

Our records can include browser type, device signals, approximate session timing and sign-in events. These details help us identify unusual access without giving us access to your phone contents or private files.

Cookies

Cookies can keep a session working and remember choices made on the site. You can manage cookies through your browser settings, although turning some off may affect sign-in or policy display.

Wallet separation

DANA, OVO, GoPay and QRIS references are used to identify transaction status, not to collect wallet PINs. Bank transfer and virtual account references are handled as payment records linked to your account.

Retention

We retain account and contact records for as long as needed for account operation, dispute handling, security checks and applicable legal duties. When a record is no longer needed, we remove or restrict it.

Your requests

You can ask what personal data we hold, request a correction, ask about deletion where available, or question a processing purpose. Send the request through account support so we can verify account ownership.

Ask About pragmatic88 Privacy Policy

These Privacy Policy answers address the account and payment questions you are most likely to have before opening an account. We keep the wording practical, including what to send, how we verify a request and how Indonesia access is treated where local law applies.

It covers account details, phone verification, device and sign-in records, cookies, support messages, payment references and requests to access, correct or remove personal data where available.

No. We may retain a DANA or QRIS transaction reference and its status, but we do not ask for your wallet PIN. The same approach applies to OVO, GoPay, bank transfer and virtual account records.

Phone verification helps confirm that an account change or data request comes from the account holder. It can be required before editing personal details, restoring access or releasing account-specific data.

Yes, you can send a data access request through the account support path. We may ask for account details or phone verification first, then explain which records can be provided under applicable rules.

Contact us through the signed-in account route, name the field that is wrong and provide the corrected value. We check ownership before making the change and may retain the request record.

Retention depends on why the record exists, including account security, payment questions, disputes and legal duties. When the applicable period ends, we remove, anonymise or restrict the record.

Yes, it explains data handling for your Indonesia account journey, while access and eligibility depends on local law. If you are unsure, contact support before opening an account or sending personal data.